Last Updated: August 2026
These Terms of Service govern access to and use of OkiMobile’s website, business messaging platform, APIs, and related communication services.
By accessing or using OkiMobile services, you agree to these Terms of Service. If you are using OkiMobile on behalf of a company or other organization, you represent that you have authority to accept these terms on its behalf.
1. OkiMobile Services
OkiMobile provides business communication and messaging solutions that may include:
- Bulk SMS messaging
- OTP verification messaging
- Transaction alerts and notifications
- WhatsApp Business messaging
- API and CPaaS communication services
- Messaging automation and related business communication tools
Specific features, availability, pricing, and technical capabilities may vary depending on the service, destination, telecommunications network, provider, and customer agreement.
2. Account Registration and Access
Certain OkiMobile services may require an account, approval, API credentials, or other access information.
You agree to provide accurate and current information when creating or maintaining an account.
You are responsible for protecting your account credentials, passwords, API keys, and other authentication information and for activities conducted through your account.
You must notify OkiMobile promptly if you become aware of unauthorized access to or use of your account.
3. Acceptable Use
OkiMobile services are intended for legitimate business and professional communication.
You agree to use the services in compliance with applicable laws, telecommunications regulations, data protection requirements, industry standards, and applicable messaging-provider requirements.
You may not use OkiMobile services to:
- Send spam or unauthorized unsolicited communications
- Send fraudulent, deceptive, misleading, or unlawful messages
- Engage in phishing, impersonation, scams, or other fraudulent activity
- Distribute malicious software or harmful content
- Harass, threaten, abuse, or unlawfully discriminate against others
- Violate intellectual property or privacy rights
- Attempt unauthorized access to systems, accounts, networks, or data
- Interfere with the security, reliability, or operation of OkiMobile or third-party networks
- Use the services for activities prohibited by applicable law or regulation
OkiMobile may investigate suspected abuse and may restrict, suspend, or terminate access when reasonably necessary to protect customers, users, networks, service providers, or OkiMobile.
4. Messaging Consent and Customer Responsibilities
Customers are responsible for ensuring that messages sent through OkiMobile comply with applicable consent, privacy, marketing, telecommunications, and consumer-protection requirements.
Where consent or another lawful basis is required to contact a recipient, the customer is responsible for obtaining and maintaining appropriate authorization before sending messages.
Customers are also responsible for honoring applicable opt-out, unsubscribe, and communication-preference requirements.
OkiMobile may establish additional messaging policies or technical requirements to protect message recipients and maintain network quality.
5. Customer and End-User Data
Customers retain responsibility for information and content they submit to OkiMobile for processing through the services.
Customers must have the necessary rights, permissions, and lawful basis to provide such information to OkiMobile and to instruct OkiMobile to process it.
OkiMobile will process personal information in accordance with its Privacy Policy, applicable agreements, and legal requirements.
6. APIs and Developer Access
OkiMobile may provide APIs, API credentials, documentation, software tools, or other developer resources.
Customers and developers must use these resources only for authorized purposes and must take reasonable steps to protect API keys and other credentials.
You may not attempt to bypass security controls, interfere with platform operations, gain unauthorized access, or use OkiMobile APIs in a manner that harms OkiMobile, its customers, communication networks, or third parties.
API functionality may be updated periodically as the platform develops.
7. Fees and Payment
Certain OkiMobile services may be provided on a prepaid, usage-based, subscription, customized, or other agreed pricing basis.
Customers are responsible for applicable charges associated with their use of paid services.
Pricing may vary depending on factors such as message type, destination, volume, network, communication channel, provider costs, and applicable taxes or regulatory charges.
Specific pricing, billing arrangements, credits, refunds, and payment terms may be stated on the OkiMobile website, customer account, order, invoice, or separate service agreement.
8. Third-Party Networks and Services
OkiMobile services may depend on telecommunications operators, messaging platforms, internet providers, cloud infrastructure, payment providers, and other third-party services.
Message delivery and performance may therefore be affected by factors outside OkiMobile’s direct control, including recipient devices, network availability, carrier filtering, third-party platform rules, outages, and destination restrictions.
OkiMobile cannot guarantee that every message will be delivered within a particular period or successfully delivered in circumstances outside its reasonable control.
9. Service Availability
OkiMobile aims to provide reliable and scalable communication services.
However, services may occasionally be unavailable or interrupted because of maintenance, upgrades, security events, telecommunications-network conditions, third-party service interruptions, technical failures, regulatory requirements, or circumstances beyond our reasonable control.
We may modify, update, suspend, or discontinue particular features when reasonably necessary.
10. Security
Customers must use reasonable security measures when accessing OkiMobile services and must not knowingly introduce malicious code or attempt to compromise the platform.
OkiMobile uses technical and organizational safeguards designed to protect its systems and information, but no internet or telecommunications service can guarantee absolute security.
11. Intellectual Property
OkiMobile and its licensors retain applicable rights in the OkiMobile platform, website, APIs, software, documentation, trademarks, branding, designs, and other proprietary materials.
Except as expressly permitted, these materials may not be copied, modified, distributed, reverse engineered, sold, sublicensed, or commercially exploited without authorization.
Customers retain applicable ownership rights in their own content and data.
12. Suspension and Termination
OkiMobile may suspend, restrict, or terminate access to services where reasonably necessary because of:
- Violation of these Terms
- Suspected fraud, spam, or unlawful activity
- Security threats or abuse
- Non-payment of applicable charges
- Legal or regulatory requirements
- Requirements imposed by telecommunications or messaging providers
- Conduct that threatens the integrity or reputation of the platform or communication networks
Where appropriate and reasonably possible, OkiMobile may provide notice and an opportunity to address the issue.
Customers may discontinue use of OkiMobile subject to applicable account, payment, contractual, and service requirements.
13. Privacy
OkiMobile’s handling of personal information is described in our Privacy Policy.
By using the services, you acknowledge that information may be processed as necessary to provide, secure, support, and improve the services in accordance with applicable law and our Privacy Policy.
14. Disclaimer of Warranties
OkiMobile will use reasonable efforts to provide reliable business communication services.
However, except to the extent required by applicable law or expressly stated in a separate written agreement, services are provided on an “as available” basis.
OkiMobile does not guarantee uninterrupted service, error-free operation, or successful delivery of every communication where delivery depends on third-party networks, platforms, recipient devices, or circumstances outside OkiMobile’s reasonable control.
15. Limitation of Liability
To the extent permitted by applicable law, OkiMobile will not be liable for indirect, incidental, special, consequential, or similar damages arising from the use or inability to use the services.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
Any additional liability arrangements applicable to a particular customer may be specified in a separate written service agreement.
16. Indemnification
To the extent permitted by applicable law, you agree to be responsible for claims, losses, liabilities, or expenses resulting from your unlawful use of OkiMobile services, violation of these Terms, infringement of third-party rights, or communications sent without legally required authorization.
17. Changes to Services and Terms
OkiMobile may update its services and these Terms periodically to reflect changes in technology, business operations, telecommunications requirements, regulatory obligations, or service offerings.
When material changes are made to these Terms, we will update the “Last Updated” date and provide additional notice where appropriate.
Continued use of the services following the effective date of updated Terms constitutes acceptance to the extent permitted by applicable law.
18. Governing Law and Disputes
These Terms will be governed by the laws applicable to the OkiMobile entity providing the relevant services, unless otherwise specified in a customer agreement or required by applicable law.
Additional jurisdiction and dispute-resolution provisions may be included in applicable customer or service agreements.
19. Contact Us
Questions about these Terms of Service may be directed to:
OkiMobile
Email: support@okimobile.ng
Website: OkiMobile.ng
